A practice wanted to improve patient transfer of care within the office. A streamlined patient handoff led to better HIPAA compliance, increased professionalism, higher revenue, and more. Find out how this practice did it.
Paying attention to certain practice metrics helps understand what is working and what isn’t. ODs should know, for example, if patients are buying their contact lenses from the practice or if the patient handoff from exam room to optical is successful.
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